File a claim — fast.
Use the directory below to reach your carrier's claims line directly. We'll help you through the rest.
Call 911 first. Then call your carrier's claims line.
(386) 672-2827 — we'll guide you through the process.
Many carriers offer 24/7 claims reporting — look for the 24/7 badge below. Others are business-hours only, and some accept claims by email. If you cannot reach your carrier, call us at (386) 672-2827 and leave a message; document the loss with photos and take reasonable steps to prevent further damage in the meantime.
Carrier claims contacts
Don’t see your carrier above? Find them here. Call us at (386) 672-2827 if you need help.
Agency, not an insurer — claims are handled by the issuing carrier; call us for the right number.
Managing general agent — claims are handled by the issuing carrier; call us for the right number.
Jewelry program administrator, not an insurer — claims are handled by the issuing carrier; call us for the right number.
Lloyd’s is a market, not an insurance company — coverage is written by syndicates and is often surplus lines, which is not protected by the Florida Insurance Guaranty Association. Check your declarations page for the syndicate and the claims administrator, or call us at (386) 672-2827.
Flood policy servicer, not an insurer — claims are handled for the issuing carrier; call us for the right number.
Wholesale broker — claims are handled by the issuing carrier; call us for the right number.
Wholesale broker — claims are handled by the issuing carrier; call us for the right number. Toll Free: (800) 568-1700
Wholesale broker — claims are handled by the issuing carrier; call us for the right number. Press option 3, then option 4
Program administrator, not an insurer — policies are issued by Zurich; call us for the right claims number.
Update your policy or request a coverage review.
Reach out and we'll get you on a call with the agent who knows your account.
Business hours are Mon–Fri 9:00 AM – 5:00 PM ET. Messages received outside those hours are answered the next business day.

