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Claims Hub · Carrier claims contacts

File a claim — fast.

Use the directory below to reach your carrier's claims line directly. We'll help you through the rest.

In an emergency?

Call 911 first. Then call your carrier's claims line.

Need our help?

(386) 672-2827 — we'll guide you through the process.

After hours?

Many carriers offer 24/7 claims reporting — look for the 24/7 badge below. Others are business-hours only, and some accept claims by email. If you cannot reach your carrier, call us at (386) 672-2827 and leave a message; document the loss with photos and take reasonable steps to prevent further damage in the meantime.

Full Directory

Carrier claims contacts

Don’t see your carrier above? Find them here. Call us at (386) 672-2827 if you need help.

American Collectors
(800) 257-5758
American Integrity
(866) 277-9871

Hurricane line: (844) 692-4421

American Strategic Insurance Corp
(866) 274-5677
American Traditions / Modern USA
(866) 270-8430
Bankers Insurance
(800) 765-9700
Citizens Property Ins Co
(866) 411-2742
Cypress
See carrier
(877) 560-5224
Elements Property Insurance
(866) 709-8749
Fidelity Flood
(800) 725-9472
FHB Insurance
(850) 425-7522
Florida Peninsula
(866) 549-9672
Foremost Bristol West
(800) 274-7865
Frontline Insurance
(866) 673-0623
Frontline Commercial
reportcatcommercial@flhi.com
Graham Insurance Group
(866) 563-1771

Agency, not an insurer — claims are handled by the issuing carrier; call us for the right number.

Heritage
(855) 415-7120

Press option 1

Homeowners Choice
(866) 324-3138
Johnson & Johnson Insurance
claims@jjins.com

Managing general agent — claims are handled by the issuing carrier; call us for the right number.

IBNA
claims@insure-jewelry.com

Jewelry program administrator, not an insurer — claims are handled by the issuing carrier; call us for the right number.

Lloyd's of London
(321) 202-2664

Lloyd’s is a market, not an insurance company — coverage is written by syndicates and is often surplus lines, which is not protected by the Florida Insurance Guaranty Association. Check your declarations page for the syndicate and the claims administrator, or call us at (386) 672-2827.

National Flood Services
(800) 759-8656

Flood policy servicer, not an insurer — claims are handled for the issuing carrier; call us for the right number.

National General
(877) 468-3466
Olympus Flood
(866) 931-1306

Alternate: (800) 627-0000

Safe Harbor
(866) 482-5246
Safe Point
(855) 252-4615
Seacoast Brokers
(404) 751-4400

Wholesale broker — claims are handled by the issuing carrier; call us for the right number.

Southern Insurance Underwriters
(678) 498-4750

Wholesale broker — claims are handled by the issuing carrier; call us for the right number. Toll Free: (800) 568-1700

Southern Oak
(877) 900-2280
TAPCO
(800) 334-5579

Wholesale broker — claims are handled by the issuing carrier; call us for the right number. Press option 3, then option 4

Tower Hill
(800) 342-3407
Tower Hill Flood
(877) 254-6819
Typ Tap
(844) 289-7968

Press option 3

United Specialty
(888) 683-2266

Extension 103

Universal North America
(866) 458-4262
US Assure (Zurich Ins Serv Inc.)
(800) 987-3373

Program administrator, not an insurer — policies are issued by Zurich; call us for the right claims number.

USLI
See carrier
(888) 875-5231
Western World
(201) 847-8600
Wright Flood
(800) 725-9472
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